An environment for educational service communities / J. Spillner // Telecommunication Sciences. ─ 2011. ─ Vol. 2, N. 2. ─ P. 22─27 (in English).

In most global economies, there is a strong trend from agriculture and manufacturing towards service-orientation and tertiarisation: Services, products with value-added service solutions and, more recently, automated Internet service offerings seamlessly delivered through on-demand elastic cloud computing resources. In the affected societies, education is recognised as a key factor for maintaining the competitiveness. Specialised education about services is widely available, but tool support for hands-on learning and testing of how services can be produced, offered, delivered and improved is missing. We aim to fill this gap between theory and application by proposing an integrated environment for educational service communities such as service engineering classes. Initial results of our work show that the environment, which supports both auto-didactic learning and team-based competitive and collaborative learning-by-doing throughout the service lifecycle, motivates students and increases their practical knowledge about services. Our experience with the actual use of the environment in the context of a uni-versity course about web services and conclude the article with suggestions for future work are discussed.

Рік видання: 2011
Номер: 2
УДК: 621.377
С. 22─27 . Іл. 3. табл. 0. Бібліогр.: 12 назв.

1. Montresor S., Marzetti G. V. The deindustrialisation/ tertiarisation hypothesis reconsidered: a subsystem application to the OECD7 // Cambridge Journal of Economics, Oxford University Press. ─ 2011. ─ Vol. 35(2). ─ P. 401─421.
2. Diversified service provisioning in global business networks / A. Barros, M. Allgaier, A. Charfi, M. Heller, U. Kylau, B. Schmeling, M. Stollberg // Proceedings of the SRII Global Conference, April 2011. ─ P. 716─728.
3. Chesani F., Ciampolini A., Mello P. E-Learning by doing with computational logic // Proceedings of Knowledge Construction in E-Learning Context, Cesena, Italy, September 1─2, 2008.
4. Zeller A. Making students read and review code // Proceedings of the 5th ACM SIGCSE/SIGCUE Annual Conference on Innovation and Technology in Computer Science Education, Helsinki, Finland, July 11─13, 2000.
5. Private cloud for collaboration and e-Learning services: from IaaS to SaaS / F. Doelitzscher, A. Sulistio, C. Reich, H. Kuijs, D. Wolf // Computing. ─ 2011. ─ Vol. 91. ─ P. 23─42.
6. Towards an architecture for the Internet of services / A. Kabzeva, M. Hillenbrand, P. Müller, R. Steinmetz // Proceedings of the 35th EUROMICRO Conference on Software Engineering and Advanced Applications, Greece, 2009.
7. Spillner J. Methodik und Referenzarchitektur zur inkrementellen Verbesserung der Metaqualität einer vertragsgebundenen, heterogenen und verteilten Dienstausführung. ─ Dissertation theses, Technical University Dresden, September 2010.
8. Extending social networks with service delivery capabilities for user-centric service trading / J. Spillner, A. Caceres, B. Buder, R. Kursawe, L. S. Globa, A. Schill // Proceedings of the 10th International Conference on Modern Problems of Radio Engineering, Telecommunications and Computer Science (TCSET), Lviv, Ukraine, February 2010.
9. An integrated provisioning toolchain for the Internet of services / J. Spillner, A. Kümpel, S. Uhlig, I. Braun, A. Schill // Proceedings of the 10th IADIS International Conference WWW/Internet, Rio de Janeiro, Brazil, November 2011.
10. Spillner J. SPACEflight ─ A versatile live demonstrator and teaching system for advanced service-oriented technologies // Proceedings of the 21st International Crimean Conference “Microwave and Telecommunication Technology”,Sevastopol, Ukraine, September 12─16, 2011. ─ Sevastopol:Weber, 2011. ─ Vol. 1. ─ P. 455─456.
11. Muckwar T. Optimierung der Skalierbarkeit einer Dienstplattform durch Einsatz performanter Web-Service-Techniken. ─ Diploma theses, Technical University Dresden, August 2011.
12. Spillner J. Servomat ─ Soziale Dienstleistungsnetzwerke für angehende Web-Service-Ingenieure und -Anbieter. Manual, online:,November 2011.